Shipping & Refund Policy

Shipping Policy

Effective Date: March 25, 2025

At CBD Neural Network.com, we are committed to ensuring that your orders are delivered quickly, securely, and at a fair rate. Please review our shipping policy below to understand our shipping methods, rates, and delivery expectations.

Shipping Rates & Methods

• Standard Shipping: Available for all orders, with estimated delivery within 5–7 business days.

• Express Shipping: For faster delivery, we offer express options at checkout, with delivery within 2–3 business days.

• International Shipping: We ship to select countries outside the United States. Shipping rates and delivery times vary based on location.

Shipping Fees: Shipping costs are calculated at checkout based on your location, shipping method, and order size. International orders may be subject to additional customs fees or import duties, which are the responsibility of the recipient.

Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.

Note: Processing times may be longer during holidays or promotional periods. We are not responsible for shipping delays caused by the carrier, customs, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to reflect on the carrier’s website.

Shipping Restrictions

We comply with all local and federal regulations regarding the shipping of CBD products. Certain products may not be available for international shipment due to local regulations.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at [email protected] with your order number and details. We will work with the carrier to resolve the issue and, if eligible, arrange for a replacement or refund.